The Inn Policies

All reservations require a valid credit card at the time of booking. A first-night deposit plus lodging tax is required to secure your reservation and will be charged to the Visa, MasterCard, Discover, or American Express card provided. If booking your reservation less than 7 days before your arrival, the entire reservation amount will be charged to your credit card.  

The remainder of your balance will be charged to the credit card on file the day prior to your arrival. Your reservation is not confirmed until your deposit has been successfully processed. An automatic confirmation will be sent by our reservation system to the email you provide. 

In the unlikely event of damage to the room, missing linens and/or missing items, we reserve the right to charge the card on file to cover the repairs or loss.

All pricing is for up to two people per accommodation, with no exceptions. Due to the set up of our rooms, we cannot allow for additional beds, air mattresses, or children’s bedding in the guest rooms. Children over the age of 14 are welcome but must be accompanied by a family member and count as a guest in the room. All guest names must be listed on the reservation for your safety in the event of an emergency. 

Although we love animals, we cannot accommodate pets.  This policy exists to ensure the safety and comfort of all our guests.  We ask for full cooperation and adherence to this policy and will not tolerate guests who are unwilling to comply.  ​If an unauthorized pet is found on the premises a fee of $500 will be charged to the card on file.

At the Stoneledge Inn, we understand that life sometimes throws a curve ball and plans unexpectedly change. We make many preparations, including purchases and scheduling our staff, based on reservations. Cancellations affect us greatly, therefore you must agree to the following cancellation policy at the time of booking:

If your plans change after your reservation is confirmed, cancellation notice is required 14 days in advance of your arrival date. With this advance notice, we will refund your credit card deposit minus a $50 cancellation fee (plus tax), per room reserved.  The cancellation fee offsets the credit card expenses we incur for the deposit and refund without revenue from a stay.

Reservations canceled less than 14 days prior to your arrival date will be charged in full. 

Rest Easy Cancellation Coverage Rate – Booking with our Rest Easy Cancellation Coverage Rate gives you peace of mind knowing you can cancel your reservation with shorter notice. When booking this rate, you pay an additional $30/night (plus tax) over our Best Available Rate, knowing that you may cancel your reservation for “Any Reason”, up to 12:00 pm (noon) Eastern Time the day before your scheduled date of arrival and receive a refund of your deposit/payment minus the $30/night (plus tax) cancellation fee.  Cancellation coverage must be purchased at the time you make your reservation.

The Stoneledge Inn does not take responsibility for changes to your reservation due to inclement weather, unforeseen changes to travel plans, personal sickness or injury, or family emergencies.  If you have any concerns about our cancellation policy we strongly recommend purchasing travel insurance.

No refunds are provided for late arrivals, early departures, no-shows, or weather-related cancellations.

Cancellations must be made via email.