About
The Inn Policies
Terms & Conditions
Reservations
All reservations require a valid credit card at the time of booking. A first-night deposit plus lodging tax is required to secure your reservation and will be charged to the Visa, MasterCard, Discover, or American Express card provided. If booking your reservation less than 7 days before your arrival, the entire reservation amount will be charged to your credit card.
The remainder of your balance will be charged to the credit card on file the day prior to your arrival. Your reservation is not confirmed until your deposit has been successfully processed. An automatic confirmation will be sent by our reservation system to the email you provide.
In the unlikely event of damage to the room, missing linens and/or missing items, we reserve the right to charge the card on file to cover the repairs or loss.
All pricing is for up to two people per accommodation, with no exceptions. Due to the set up of our rooms, we cannot allow for additional beds, air mattresses, or children’s bedding in the guest rooms. Children over the age of 14 are welcome but must be accompanied by a family member and count as a guest in the room. All guest names must be listed on the reservation for your safety in the event of an emergency.
Although we love animals, we cannot accommodate pets. This policy exists to ensure the safety and comfort of all our guests. We ask for full cooperation and adherence to this policy and will not tolerate guests who are unwilling to comply. If an unauthorized pet is found on the premises a fee of $500 will be charged to the card on file.
Cancellation Policy
At the Stoneledge Inn, we understand that life sometimes throws a curve ball and plans unexpectedly change. We make many preparations, including purchases and scheduling our staff, based on reservations. Cancellations affect us greatly, therefore you must agree to the following cancellation policy at the time of booking:
If your plans change after your reservation is confirmed, cancellation notice is required 7 days in advance of your arrival date. With this advance notice, we will refund your credit card deposit minus a $50 cancellation fee, per room reserved. The $50 cancellation fee also applies to changes to your arrival/departure date that result in a shorter stay.
Reservations canceled less than 7 days prior to your arrival date will be charged in full.
The Stoneledge Inn does not take responsibility for changes to your reservation due to inclement weather, unforeseen changes to travel plans, personal sickness or injury, or family emergencies. If you have any concerns about our cancellation policy we strongly recommend purchasing travel insurance.
No refunds are provided for late arrivals, early departures, no-shows, or weather-related cancellations.
Cancellations must be made via email.
Checkin & Checkout
Check-in time is between 3pm-6pm daily. We understand people’s travel schedules vary, so if you will be arriving outside the check-in window, please contact us so we can make appropriate accommodations.
Check-out is anytime before 11am.
Breakfast: Providing breakfast is our favorite part of your stay! We serve it daily at 9:00am. We know that sometimes travel plans may neccesitate an early departure, if you need to leave before breakfast is served, please let us know so that we can plan accordingly. We are happy to provide a to-go breakfast to take with you, just request this at check in and we’ll have it ready for you upon your check out. As food costs are factored into our room rates, no discounts are provided for skipping breakfast.
Other Policies
Your room rate includes a full breakfast served each morning, use of the spacious indoor and outdoor common areas, free high-speed internet access, off-street parking, and non-alcoholic hot & cold beverages. Visit our website for all included in-room and house amenities.
The Stoneledge Inn is a NON-SMOKING & NON-VAPING property. For the health and safety of our guests, smoking and vaping is not permitted anywhere on the premises, and a minimum $250 cleaning fee is imposed for smoking and vaping inside the house. Additionally, we do not have designated outdoor smoking or vaping areas. Your complete cooperation is expected.
Quiet time is between 10pm-7am. It is our goal to provide a restful night sleep for all of our guests. Please be respectful of the other guests.
Driving directions can be found on Google Maps. Please visit our Area Guide for a list of our favorite restaurants and other suggestions of how to enjoy your time in Connecticut’s Quiet Corner.
Any violation of these policies will result in the need to find other accommodations immediately. Refunds will not be considered.
These policies and rules are subject to change without written notice. Please note that room rates are subject to change without notice.